915 Westgate Resorts Road Westgate Smoky Mountain Resort and Water Park
Guest Reviews & Ratings
What Guests Are Saying?
88%
loved it & would return
Friendly staff
Tranquil location
Basic dining
No luxurious dining options
8.8/10
Great
Rooms
9.2
Location
9.3
Service
8.9
Dining
7.4
Guest reviews
8.8/10
based on 10 reviews
9.7
9.7/10 based on 300 reviews
Sarah
United States,
June
2024
8.4/10
Staying at the hotel was a delightful experience. The rooms were spacious and clean, the staff was friendly, and the location was tranquil. However, the dining options were more basic than expected. The facilities were well-maintained, offering a relaxing retreat.
Rooms
9.0
The rooms were spacious and clean, perfect for a comfortable stay.
Service
8.0
The staff was friendly and attentive, leaving delicious brownies during turndown service.
Location
9.0
The hotel is nestled in a beautiful wooded area, offering a tranquil escape while still being conveniently close to Gatlinburg attractions.
Dining
7.0
The dining experience, while served with Southern hospitality, was more aligned with casual dining chains rather than upscale options.
Facilities
9.0
The hotel facilities were well-maintained, providing a comfortable and relaxing environment.
Friendly staff
Basic dining
Ralph
United Kingdom,
June
2024
8.4/10
I absolutely loved my stay at this hotel! The rooms were spacious with a very good hot breakfast, and I couldn't resist the large bathroom with a great jet spa tub. The nice little extras in the room made me feel truly pampered, but the only drawback was the higher price for the value offered.
Rooms
9.0
The rooms were fantastic, with a very good hot breakfast and a large bathroom with a great jet spa tub. The nice little extras added a special touch.
Service
9.0
The service was exceptional with delicious brownies left during turn down service. It truly made me feel special and well taken care of.
Location
9.0
The hotel is located in a heavy wooded area on the side of a mountain with a stream, offering a quiet and secluded stay while still being close to Gatlinburg attractions.
Dining
7.0
The dining experience was served with southern hospitality, and the local dishes were a delight. However, the quality was more aligned with a Shoney's or Denny's, which might not suit everyone's taste.
Facilities
8.0
The facilities were top-notch, offering everything from shuttles to recommendations on where to dine. However, the overall experience came with a slightly higher price tag than expected.
friendly staff
higher price
Michael
United States,
May
2024
8.4/10
This inn is a hidden gem in the foothills of the Smoky Mountains, offering a romantic atmosphere and a large bathroom with a great jet spa tub. The location is secluded yet conveniently close to local attractions, perfect for a peaceful getaway. The service is top-notch with delicious brownies left during turndown service. While the dining experience is more aligned with familiar chains, the facilities are well-maintained and offer a cozy atmosphere.
Rooms
9.0
The room had a very romantic atmosphere with a large bathroom and great jet spa tub.
Service
9.0
I loved the delicious brownies left during turndown service, adding a special touch to the stay.
Location
9.0
The inn is in a secluded area in the foothills of the Smoky Mountains, providing a beautiful and tranquil setting.
Dining
7.0
The dining experience resembled familiar chain restaurants in quality, offering a convenient option for meals.
Facilities
8.0
The facilities were cozy and well-maintained, creating a comfortable environment for guests.
Dominic
United Kingdom,
March
2024
8.4/10
I stayed at a lovely hotel tucked away in the woods, offering a serene and peaceful retreat. The rooms were cozy and well-furnished, but the dining options left something to be desired. The service was top-notch, and the location was perfect for exploring the natural beauty of the area.
Rooms
9.0
Our suite had a small fridge, very comfortable beds, and nice little extras like rocking chairs overlooking the back gardens.
Service
9.0
I loved the delicious brownies left with the turn-down service - it's the little touches that make a difference.
Location
9.0
The hotel is nestled in a heavy wooded area on the side of a mountain with a stream, offering a tranquil escape but still being close to the downtown area with restaurants.
Dining
7.0
The dining experience, except for a drink, was served with southern hospitality but the quality was more closely aligned to a Shoney's or Denny's.
Facilities
8.0
The hotel facilities were well-maintained and provided everything I needed for a comfortable stay.
Randy
United States,
January
2024
9.0/10
I loved my stay at this hotel! The rooms were cozy and inviting, especially with the hot breakfast included. The beds were incredibly comfortable, and I enjoyed relaxing in the rocking chairs while overlooking the beautiful back gardens. The large bathroom with the jet spa tub was a real treat.
Rooms
10.0
The rooms were top-notch, offering a very good hot breakfast and featuring very comfortable beds. The rocking chairs overlooking the back gardens added a lovely touch, and the large bathroom with the great jet spa tub was a highlight of my stay.
Service
9.0
The service here was exceptional! Who wouldn't love coming back to delicious brownies left during the turn-down service? It truly added a special touch to my experience.
Location
9.0
The location of the hotel was excellent! It was on a hill in a woodsy area, offering a secluded feel while still being conveniently close to all Gatlinburg attractions. Being near the trolley station made getting around easy and the quiet surroundings were perfect for a relaxing stay.
Dining
8.0
The dining experience was delightful, served with genuine southern hospitality. The quality was impressive, although I found the drink selection to be somewhat limited.
Facilities
9.0
The facilities at the hotel were fantastic. Everything was well-maintained, and the amenities provided added to the overall comfort of my stay.
David
United Kingdom,
November
2023
9.0/10
The hotel offers a cozy and romantic atmosphere with spacious rooms, a lovely hot breakfast by the fireplace, and a large bathroom. The service is exceptional with delightful brownies left during turn down. The location is perfect, nestled in the Great Smoky Mountains yet close to attractions, making it convenient and tranquil. The dining experience is imbued with Southern hospitality and serves Colombian coffee. The facilities are top-notch, creating a luxurious and comfortable stay.
Rooms
9.0
The rooms exude a very romantic atmosphere with great space and a large bathroom.
Service
9.0
I loved the special touch of delicious brownies left during turndown service.
Location
10.0
The location is perfect, nestled in the Great Smoky Mountains yet close to attractions, offering a serene setting alongside a small waterfall.
Dining
8.0
The dining experience was fantastic, with a touch of Southern hospitality and delicious Colombian coffee.
Facilities
9.0
The facilities are top-notch, providing a luxurious and comfortable stay.
J.
United States,
September
2023
8.8/10
I had a wonderful stay at this hotel. The rooms were spacious, modern, and had a very romantic atmosphere, plus the hot breakfast was fantastic. The service was top-notch with delicious brownies left during turn down service. The location was quiet but conveniently close to all Gatlinburg attractions, making it a perfect retreat in the Great Smoky Mountains. The dining, served with southern hospitality, was a real treat, although the quality was more aligned to casual dining spots. The facilities were excellent, offering everything needed for a comfortable stay.
Rooms
9.0
My room was equipped with a large bathroom featuring a great jet spa tub and a comfy king-sized bed, creating a very romantic atmosphere.
Service
9.0
I absolutely loved the service here, especially the touch of delicious brownies left during turn down. The staff was always friendly and accommodating.
Location
10.0
The hotel is in a quiet area beside a hill with a small waterfall, offering a serene environment close to all attractions in Gatlinburg.
Dining
7.0
Dining here was a delight with that southern hospitality touch, although the quality was more akin to casual dining chains.
Facilities
9.0
The facilities were fantastic, offering everything needed for a perfect stay.
romantic atmosphere
casual dining quality
Paul
United Kingdom,
September
2023
9.0/10
I had a wonderful stay at this hotel. The rooms were spacious and beautifully designed, featuring a huge bathroom with a great jet spa tub. The rocking chairs overlooking the back gardens added a charming touch to the room ambiance. The service was exceptional, with delicious brownies left during the turn-down service. The location was perfect, nestled in a quiet area beside a hill with a small waterfall, providing a serene and secluded atmosphere while still being close to downtown restaurants and attractions. The dining experience, served with true southern hospitality, was delightful. The facilities were top-notch, making my stay truly comfortable and enjoyable.
Rooms
10.0
The rooms were spacious and beautifully designed, with a huge bathroom featuring a great jet spa tub and rocking chairs overlooking the back gardens.
Service
9.0
The service was exceptional, and who doesn't love having delicious brownies left with their turn-down service?
Location
9.0
The hotel is in a quiet area beside a hill with a small waterfall, offering a secluded yet conveniently located setting near downtown restaurants and attractions.
Dining
8.0
The dining experience was truly delightful, served with authentic southern hospitality.
Facilities
9.0
The facilities were top-notch and truly enhanced the overall stay experience.
Peter
United States,
July
2023
8.8/10
I absolutely loved my stay at this hotel! The location is superb, nestled in a heavy wooded area on the side of a mountain with a serene stream. It's just off the Parkway outside Gatlinburg, making it convenient yet secluded. The rooms are spacious and modern, with a comfy king-sized bed, large windows, and a huge bathroom. The service was outstanding, with delicious brownies left during the turn down service. The dining experience, although more casual, exuded southern hospitality and served delightful Columbian coffee. The facilities were top-notch, providing everything I needed for a cozy and relaxing stay.
Rooms
9.0
The rooms were spacious, clean, and modern with all the amenities you could ask for.
Service
9.0
I felt truly pampered by the delightful brownies left during the turn-down service.
Location
9.0
The location is a perfect balance of seclusion and convenience, just off the beaten path outside Gatlinburg.
Dining
8.0
The dining, while more casual, provided a taste of southern hospitality and delicious Columbian coffee.
Facilities
9.0
The facilities were impressive, offering everything I needed for a comfortable stay.
Alfred
United Kingdom,
July
2023
8.8/10
The hotel is nestled in a tranquil woodsy area but conveniently located near all Gatlinburg attractions. The rooms are spacious, with a large bathroom and very good hot breakfast. The service is top-notch, with delicious brownies left during turn-down service. However, the dining experience, while served with southern hospitality, is more aligned with standard quality. The facilities are modern and well-maintained, offering a variety of nice little extras.
Rooms
9.0
The rooms are spacious and include a large bathroom with ample space. The very good hot breakfast adds a nice touch.
Service
9.0
The service is exceptional with delicious brownies left during turn-down service.
Location
10.0
The hotel is in a woodsy area but conveniently located near Gatlinburg attractions and restaurants, offering a perfect balance of seclusion and accessibility.
Dining
7.0
The dining experience, while served with southern hospitality, is more closely aligned to standard quality.
Facilities
9.0
The facilities are modern and well-maintained, providing nice little extras for guests.
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